If you experience a payment problem with a washer or dryer in a JLS Managed Laundry room, please complete the form below to begin the refund process. Refund requests are processed as quickly as possible. Requests are subject to evaluation on a case by case basis. Incomplete or inaccurate information may result in delay or denial of refund. Justin Laundry Systems reserves the right to request additional information prior to issuance of any refund.